1. Introduction

Welcome to the SISU Wellness website (the "Site"), an e-commerce platform operated by SISU ICEBATHS Inc. By using this Site, you agree to the following Terms and Conditions. Please read them carefully. 

2. Intellectual Property

All content on this Site, including images, text, logos, documents, and downloadable files, is the property of SISU ICEBATHS Inc. and its creators. Unauthorized use of this content is prohibited.

3. User Contributions

Users may post photos and videos on our Site. By doing so, you agree to abide by all applicable laws and these Terms and Conditions. You are responsible for ensuring that your posts do not violate any laws.

4. Accounts

When creating an account, you agree to:

- Be responsible for the security and privacy of your account, including your password and other sensitive information.

- Provide accurate and current personal information, and update it as necessary.

We reserve the right to suspend or terminate your account for illegal activity or violations of these Terms and Conditions.

5. Sale of Goods

These Terms and Conditions apply to all goods available for purchase on our Site, including:

- Ice Baths

- Accessories for Ice Baths

- Water Chiller for Ice Baths

We strive to provide accurate information about our products, but cannot guarantee its completeness. You purchase at your own risk. We reserve the right to modify, reject, or cancel orders as necessary. If your order is canceled after payment, we will refund the amount paid. It is your responsibility to monitor your payment method for refunds. 

6. User Goods and Services

Our Site allows users to sell goods and services. We do not assume responsibility for the quality or accuracy of user-sold goods and services. If a user violates these Terms and Conditions, we may suspend or prohibit their selling privileges.

7. Payments

We accept:

- Credit Cards
- Debit Cards
- Direct Debit

By providing payment information, you authorize us to charge the amount due. We reserve the right to cancel or reverse transactions that violate these Terms and Conditions or any applicable laws.

8. Shipping and Delivery

We offer:

- Free Shipping on Orders Over $200 in Canada and the USA.

- Free In-Store Pickup.

Delivery times may vary and exclude weekends and holidays. For international orders, you are responsible for import duties and taxes. Ensure your delivery address is complete and accurate; we are not liable for errors caused by incorrect information. 

9. Consumer Protection Law

These Terms and Conditions do not limit your legal rights under applicable consumer protection legislation. In case of conflict, the mandatory provisions of the legislation will apply.

10. Limitation of Liability

SISU ICEBATHS Inc., its directors, officers, agents, employees, subsidiaries, and affiliates are not liable for any claims, losses, damages, or expenses arising from your use of the Site.

11. Indemnity

Except where prohibited by law, you agree to indemnify and hold harmless SISU ICEBATHS Inc. and its affiliates from any claims, losses, or damages arising from your use of the Site or violation of these Terms and Conditions.

12. Applicable Law

These Terms and Conditions are governed by the laws of the Province of Alberta.

13. Severability

If any provision of these Terms and Conditions is found to be invalid or inconsistent with applicable laws, that provision will be removed, and the remaining provisions will continue to be valid and enforceable.

14. Changes

We may update these Terms and Conditions to comply with the law or reflect changes in our operations. We will notify you of changes via email or by posting a notice on our Site. 

15. Contact Details

For questions or concerns, please contact us at:

- Email: info@sisuwellnessco.com
- Address: 6023 4 ST SE Calgary, Alberta, Canada
- Feedback Form: Available on our Site

Effective Date: January 1, 2024