Purpose

This Privacy Policy is designed to inform users of our Site about the following:

- The personal data we collect
- How we use the collected data
- Who has access to the data
- The rights of Site users
- Our cookie policy

This Privacy Policy supplements the terms and conditions of our Site.

Consent

By using our Site, you consent to:

- The conditions outlined in this Privacy Policy

- The collection, use, and retention of the data described in this Privacy Policy

Personal Data We Collect

We collect data necessary to fulfill the purposes outlined in this Privacy Policy. We will not collect additional data without prior notification.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store information such as:

- Clicked links

- Content viewed

Data Collected Non-Automatically

We may collect the following data when you perform specific actions on our Site:

- First and last name

- Email address

- Phone number

- Address

- Payment information

 

This data is collected through:

- Payment transactions 

How We Use Personal Data

The data collected on our Site is used for the following purposes:

- Statistics

- Personalized shopping experience

- Enhancing content

Data collected from specific functions is used to process payments for orders.

Who We Share Personal Data With

We may disclose user data to:

- Employees who require access to achieve the purposes outlined in this Privacy Policy

Mobile Terms of Service

Last Updated: January 1, 2024

 

The SISU Wellness mobile message service (the "Service") is operated by SISU ICEBATHS Inc. ("SISU," "we," or "us"). 

Your use of the Service constitutes agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or its features without notice. We may also change these Mobile Terms at any time; continued use of the Service following any changes constitutes acceptance of those changes.

By consenting to SISU ICEBATHS Inc. SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of SISU ICEBATHS Inc. to the mobile number you provided, even if it is on a Do Not Call list. 

Messages may include updates, alerts, and promotional offers. Participation is voluntary, and you are not required to sign up for this program to make a purchase.

We do not charge for the Service, but you are responsible for all charges and fees from your wireless provider. Message frequency varies; message and data rates may apply. Check your mobile plan for details.

To opt out, text "STOP" to +1 (587) 601 1966 or click the unsubscribe link in any text message. You'll receive a confirmation text, and no further messages will be sent unless initiated by you. 

For support, text "HELP" to +1 (587) 601 1966 or email info@sisuwellnessco.com.

We may change any short code or telephone number used for the Service and will notify you of such changes. Wireless carriers are not liable for delayed or undelivered messages. 

Other Disclosures

We will not sell or share your data except in the following cases:

- As required by law

- For legal proceedings

- To protect our legal rights

- To potential buyers of the company if we seek to sell it 

We are not responsible for the privacy practices of other sites linked from our Site. 

Data Retention

User data will be stored until the purpose for which it was collected is fulfilled. You will be notified if data is retained for longer than this period. 

Data Protection

We use strong browser encryption and store data, excluding payment information, on secure servers. Access is limited to authorized employees bound by confidentiality agreements.

While we take precautions to protect user data, we cannot guarantee absolute security.

Children's Privacy

We do not knowingly collect personal data from children under 13. If we discover such data, it will be deleted promptly. Parents or guardians of children under 13 may contact us for data deletion. 

Access, Modification, Deletion, or Challenge of Data

To inquire about your data or request modifications, contact our privacy officer:

- Email: info@sisuwellnessco.com

- Phone: +1 (587) 601 1966

- Address: 6023 4 ST SE, Calgary, AB T2H 2A5 

Opt-Out of Data Collection, Use, or Disclosure

You may opt out of marketing emails by clicking "unsubscribe" in any marketing email or updating preferences under "Your Account." 

Cookie Policy

Cookies are small files placed on your device to collect data about browsing habits. You can choose to be notified about cookies or disable them entirely, though this may affect user experience.

We use cookies for:

- Functional purposes (e.g., saving selections)

- Analytics (e.g., improving Site functionality)

- Targeting (e.g., personalizing content)

- Third-Party cookies (e.g., Google Analytics)

Modifications

This Privacy Policy may be updated periodically. We will update the "Effective Date" and recommend reviewing the policy regularly. We may notify users of significant changes by email.

Contact Information

For questions, concerns, or complaints, contact our privacy officer:

- Email: info@sisuwellnessco.com

- Phone: +1 (587) 601 1966

- Address: 6023 4 ST SE, Calgary, AB T2H 2A5