Shipping policy

Overview

Orders typically ship within the same business day.

Cutoff time 11:00 a.m. (GMT-7)

Mountain Standard Time

Order handling time is 24 hours, delivery on Mon-Fri

Delivery time 2-5 days, shipping on Mon-Fri - location specific

All orders are shipped by UPS or Canada Post - location dependant.

At the time of purchase, please feel free to consult with a SISU Wellness representative to receive a precise delivery estimate for your location.

We will keep you informed every step of the way with tracking updates.

Shipping

Free shipping in Canada and the USA on orders over CA$199.99

Orders under CA$199.99 are subject to a CA$20.00 flat rate shipping fee

Delivery time is 2-5 business days (location dependent); or free pickup in Calgary. 

Delivery times may vary due to unforeseen circumstances.

Please note that delivery times do not include weekends and statutory holidays. 

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. PO Boxes are not accepted so please put a full address on your order.

We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information. 

If you purchase goods from us for delivery to a destination in a remote location your order will be subject to additional delivery fees even if the order is over CA$199.99.  

If you purchase goods from us for delivery to a destination outside Canada and the USA your purchase may be subject to import duties and taxes applied by the destination country.

You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase.

We are not responsible for paying any such duties or taxes and are not liable for any failure by you to pay them. 

If you have any questions about shipping, please email us at: 

info@sisuwellnessco.com or visit our contact page.