Privacy policy
Overview
This Privacy Policy describes how sisuwellnessco.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
We are SISU ICE BATHS Inc., doing business as SISU Wellness and/or SISU Wellness Co ("Company," "we," "us," "our," "SISU"), is a company registered in Alberta, Canada, at 6023 4TH Street SE, Calgary, T2H2A5.
We operate the website https://www.sisuwellnessco.com (the "Site"), as well as any other related products and services that refer to or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by phone at +1 (587) 601 1966, by email at info@sisuwellnessco.com, or by mail at 6023 4TH Street SE, Calgary, Alberta, Canada, T2H2A5.
Purpose
This Privacy Policy is designed to inform users of our Site about the following:
- The personal data we collect
- How we use the collected data
- Who has access to the data
- The rights of Site users
- Our cookie policy
This Privacy Policy supplements the terms and conditions of our Site.
Consent
By using our Site, you consent to:
- The conditions outlined in this Privacy Policy
- The collection, use, and retention of the data described in this Privacy Policy
Personal Data We Collect
We collect data necessary to fulfill the purposes outlined in this Privacy Policy. We will not collect additional data without prior notification.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store information such as:
- Clicked links
- Content viewed
Data Collected Non-Automatically
We may collect the following data when you perform specific actions on our Site:
- First and last name
- Email address
- Phone number
- Address
- Payment information
This data is collected through:
- Payment transactions
How We Use Personal Data
The data collected on our Site is used for the following purposes:
- Statistics
- Personalized shopping experience
- Enhancing content
Data collected from specific functions is used to process payments for orders.
Who We Share Personal Data With
We may disclose user data to:
- Employees who require access to achieve the purposes outlined in this Privacy Policy
Mobile Terms of Service
Last Updated: January 1, 2024
The SISU Wellness mobile message service (the "Service") is operated by SISU ICE BATHS Inc. ("SISU," "we," or "us").
Your use of the Service constitutes agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or its features without notice. We may also change these Mobile Terms at any time; continued use of the Service following any changes constitutes acceptance of those changes.
By consenting to SISU ICE BATHS Inc. SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of SISU ICE BATHS Inc. to the mobile number you provided, even if it is on a Do Not Call list.
Messages may include updates, alerts, and promotional offers.
Participation is voluntary, and you are not required to sign up for this program to make a purchase.
We do not charge for the Service, but you are responsible for all charges and fees from your wireless provider. Message frequency varies; message and data rates may apply. Check your mobile plan for details.
To opt-out, text "STOP" to +1 (587) 601 1966 or click the unsubscribe link in any text message. You'll receive a confirmation text, and no further messages will be sent unless initiated by you.
For support, text "HELP" to +1 (587) 601 1966 or email info@sisuwellnessco.com.
We may change any short code or telephone number used for the Service and will notify you of such changes. Wireless carriers are not liable for delayed or undelivered messages.
Other Disclosures
We will not sell or share your data except in the following cases:
As required by law
- For legal proceedings
- To protect our legal rights
- To potential buyers of the company if we seek to sell it
We are not responsible for the privacy practices of other sites linked to our Site.
Data Retention
User data will be stored until the purpose for which it was collected is fulfilled. You will be notified if data is retained for longer than this period.
Data Protection
We use strong browser encryption and store data, excluding payment information, on secure servers. Access is limited to authorized employees bound by confidentiality agreements.
While we take precautions to protect user data, we cannot guarantee absolute security.
Children's Privacy
We do not knowingly collect personal data from children under 13. If we discover such data, it will be deleted promptly. Parents or guardians of children under 13 may contact us for data deletion.
Access, Modification, Deletion, or Challenge of Data
To inquire about your data or request modifications, contact our privacy officer:
- Email: info@sisuwellnessco.com
- Phone: +1 (587) 601 1966
- Address: 6023 4 ST SE, Calgary, AB T2H2A5
Opt-Out of Data Collection, Use, or Disclosure
You may opt out of marketing emails by clicking "unsubscribe" in any marketing email or updating preferences under "Your Account."
Cookie Policy
Cookies are small files placed on your device to collect data about browsing habits. You can choose to be notified about cookies or disable them entirely, though this may affect user experience.
We use cookies for:
- Functional purposes (e.g., saving selections)
- Analytics (e.g., improving Site functionality)
- Targeting (e.g., personalizing content)
- Third-party cookies (e.g., Google Analytics)
Modifications
This Privacy Policy may be updated periodically. We will update the "Effective Date" and recommend reviewing the policy regularly. We may notify users of significant changes by email.
Contact Information
For questions, concerns, or complaints, contact our privacy officer:
- Email: info@sisuwellnessco.com
- Phone: +1 (587) 601 1966
- Address: 6023 4TH Street SE, Calgary, AB T2H2A5